Data Deletion Instructions

Your Right to Data Deletion

Under UAE data protection regulations, you have the right to request the deletion of your personal data held by LLMPerfume (DET License: 1607995).

What Data We Store

When you interact with our website or make a purchase, we may store:

• Account Information: Name, email address, phone number
• Order History: Purchase records, shipping addresses
• Payment Records: Transaction references (card details are held by our payment processor, not by us)
• Browsing Data: Anonymized analytics and session data

How to Request Data Deletion

1. Send an email to support@llmperfume.ae with the subject line: "Data Deletion Request"
2. Include the email address associated with your account
3. Specify whether you want full deletion or partial deletion (e.g., keep order history for warranty purposes)
4. We will verify your identity before processing the request

Processing Timeline

• Acknowledgment: Within 2 business days of receiving your request
• Identity Verification: 1-3 business days
• Data Deletion: Within 14 business days after verification
• Confirmation: You will receive an email confirming the deletion

Data Retention Exceptions

Certain data may be retained as required by UAE law:

• Tax Records: Transaction records required for tax compliance (retained for 7 years)
• Legal Obligations: Data required to comply with legal proceedings or regulatory requirements
• Fraud Prevention: Minimal data retained to prevent fraudulent activity

Third-Party Data

If you used third-party services to interact with us, you may need to request deletion separately:

• Stripe: Payment data is managed by Stripe. Contact Stripe for payment data deletion.
• Google Sign-In: Revoke access via your Google Account settings.

Contact Us

For data deletion requests or privacy inquiries:

Email: support@llmperfume.ae
Phone: +971 50 679 9789
Business: LLMPERFUME FOR PURCHASING THROUGH CATALOGUE SERVICES (DET License: 1607995)
Address: Naif, Dubai, United Arab Emirates